These Terms and Conditions (“Terms”, “Agreement”) constitute an agreement between Boheme – MANEL PRESTIGE FOR BEAUTY PERSONAL CARE LLC (“we”, “our” or “Boheme”) and you (“User”, “you” or “your”). They govern your use of the website boheme-beauty.com and all its products and services (collectively, the “Site” or “Services”).
Accounts and Membership
When you create an account on the Site, you are responsible for maintaining the security of your account and for all activities that occur under it, as well as any actions connected to it. While we may review and verify new accounts before you can access the Services, we are not obligated to do so. Providing false contact information may result in your account being terminated. You must immediately notify us of any unauthorized use or security breach related to your account.
We will not be liable for any acts or omissions related to your account, including any damages that may result. We reserve the right to suspend, disable, or delete your account (or any part of it) if we determine that you have violated this Agreement or that your behavior or content could harm our reputation or goodwill. In such cases, you will not be permitted to create a new account to access the Services. We may also block your email address and IP address to prevent further registration.
Billing and Payments
You agree to pay all fees and charges associated with your account in accordance with the pricing and billing terms in effect at the time such amounts become due. Any exchange of sensitive data between the Website and its users is secured and protected by digital signatures. If a transaction is deemed high-risk, we may require you to provide a copy of a valid government-issued photo ID and, where applicable, a recent bank statement related to the card used for the payment.
We reserve the right to modify products and their prices at any time. We also reserve the right to refuse any order at our sole discretion. Additionally, we may limit or cancel quantities purchased per person, per household, or per order. Such restrictions may apply to orders placed under the same customer account, using the same payment method, or associated with the same billing and/or shipping details.
In the event of a modification or cancellation of an order, we may attempt to notify you using the contact details provided at the time of purchase, including your email address, billing address, or phone number.
Accuracy of Information
From time to time, information on the Website may contain typographical errors, inaccuracies, or omissions, particularly regarding product availability, promotions, or offers. We reserve the right to correct such errors and to update or modify information, or cancel orders, at any time without prior notice, including after an order has been submitted.
Unless required by law, we are under no obligation to update, amend, or clarify any information on the Website, including pricing information. Furthermore, any indicated update or refresh date should not be interpreted as confirmation that all content on the Website or related services has been fully updated.
Return Policy
For hygiene and safety reasons, we do not accept returns or exchanges on our products.
Returns and refunds will only be considered if the item(s) are found to be defective.
For any refund request, please contact our customer service team.
Refund Policy
Once the product has been returned to our warehouse and verified to meet the required conditions, the refund will be processed using the original payment method.
- Payments made by credit card will be refunded to the same card used for the purchase.
- Cash on delivery payments will be refunded via bank transfer.
Refunds may take up to 14 days, depending on processing times, as well as shipping and logistics procedures. We appreciate your patience.
We reserve the right to refuse any return that does not comply with our return policy.
Promotional Codes
If a promotional code was used for your order, its value is distributed proportionally across all items in the order.
In case of a return, the refund will correspond to the amount paid for the returned item, minus its share of the applied discount.
Allergy
If you are not aware of your allergic reaction to one of our products, please perform a patch test beforehand on a small, discreet area of your hand.
Disclaimer of Warranty
Your use of the Site or Services is at your own risk. The Services are provided “as is” and “as available.” We disclaim all warranties, including implied warranties of quality, fitness for a particular purpose, or non-infringement. We do not guarantee that the Services will meet your expectations, be uninterrupted, secure, or error-free.
Limitation of Liability
To the fullest extent permitted by law, Bohème (MANEL PRESTIGE FOR BEAUTY PERSONAL CARE LLC) and its affiliates shall not be liable for any indirect, special, or consequential damages. Maximum liability is limited to the amount you paid during the month preceding the event giving rise to the claim.
Modifications
We reserve the right to modify this Agreement at any time. Continued use of the Site constitutes your acceptance of these changes.
Acceptance of Terms
By using the Site, you acknowledge that you have read and agreed to this Agreement in its entirety. If you do not agree, you are not authorized to access the Site or use its Services.
Contact Us
For any questions regarding this Agreement, please contact us via the form or by email at contact@boheme-beauty.com